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Ridge Meadows Hospital Foundation is committed to protecting your privacy.

We have systems in place for the protection of your personal information and strictly follow the guidelines set out by the Personal Information Protection and Electronic Documents Act (“PIPEDA”) We do not sell, rent or trade our mailing lists. The information that is provided to Foundation will be used to keep you informed and up to date on the activities of Ridge Meadows Hospital Foundation, including programs, services, special events, funding needs, opportunities to volunteer or to give, open houses and more through periodic contacts.

If at any time you wish to be removed from any of these contacts simply contact us by phone at (604) 463-1822 and we will gladly accommodate your request.

RMHF has created this privacy statement (“Statement”) in order to demonstrate our commitment to customer privacy. Privacy on the RMHF web site (the “Site”) is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement.

Collected Information
We require customers who register to use the services (“Services”) offered on our Site to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number. At the time you express interest in attaining additional information, obtaining a price quotation or when you register for the service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues and number of employees. Customers can opt out of providing this additional information by not entering it when asked. Customers can update or remove their personal information at any time by logging into the web site and editing their Customer Profile within Setup. Customers can view their updated profile to confirm their edits have been made.

RMHF uses the information that we collect to set up Services for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Services that we provide, and to send information regarding our company, such as promotions and events. Customers may be invited to receive an e-mail newsletter by providing an e-mail address. Customer e-mail addresses and any personal customer information will not be distributed or shared with any third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an e-mail to Separately, customers are also asked to provide an e-mail address when registering for the Service, in order to receive a username and password. We may also e-mail information regarding updates to the Service or company.

Except as we explicitly state at the time we request information, or as provided for in the RMHF Master Services Agreement, we do not disclose to any third-party the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for Services. This billing information is not used by RMHF for marketing or promotional purposes. Other third parties, such as content providers, may provide content on the web site but they are not permitted to collect any information nor does RMHF share any user information with these parties.

Customers of the Service will be using the Site to host data and information (“Data”). RMHF will not review, share, distribute, print, or reference any such Data except as provided in the RMHF Master Services Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Master Services Agreement, or as may be required by law. Customers are responsible for maintaining the confidentiality and security of their user registration and password.

RMHF may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

Use of “Cookies”
When you interact with the RMHF website we strive to make that experience easy and meaningful. When you come to our web site, our web server sends a cookie to your computer. Cookies are files that web browsers place on a computer’s hard drive and are used to tell us whether customers and visitors have visited the Site previously.

Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to RMHF, either by responding to a promotional offer, opening an account, or building a order for products and services, you remain anonymous to RMHF. There are two types of Cookies: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you’ve closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

RMHF may use session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows RMHF to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you’ve logged in and are required in order to use the RMHF application. RMHF uses persistent cookies that only RMHF can read and use to identify the fact that you are a RMHF customer or prior RMHF web site visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their web browsers’ ability to accept cookies will be able to browse our web site but will not be able to successfully use our services.

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