At Ridge Meadows Hospital, we are incredibly fortunate to have a dedicated team of staff who go above and beyond for our patients and their families. While our Caregiving Angels program allows individuals to donate in honor of our hardworking staff, it’s important to remember that you don’t need to contribute financially to express your appreciation.
Every act of kindness—whether it’s a simple thank you or a heartfelt message—can mean the world to our caregivers. Whether you’re experiencing care in the hospital or interacting within the community, our teams are proud to serve and support you on your health journey. They strive to provide the best in healthcare, and they do it all with a commitment to partnership and compassion.
If there’s someone on our team who has touched your life, we encourage you to share your gratitude! By clicking this link, you can express your recognition or extend a message of thanks. Your words uplift our staff and remind them of the incredible impact they have on our community.
Heartfelt Stories of Gratitude
Throughout the year, we receive heartwarming stories from patients and their families. These moments of appreciation not only resonate with our staff but also inspire us all to continue striving for excellence in patient care. Below are the Hearts received from patients and their families for 2024:
“I was impressed at the calibre of the staff and the compassion shown with each interaction at my recent visit to the Emergency Department at Ridge Meadows Hospital. Thank you all for your patience, empathy and kindness. You are valued.” – Robert, Jan. 5
“I want to thank the Emergency and Radiology Department staff at Ridge Meadows Hospital for their incredible care. My two-year-old had an unfortunate accident, resulting in a broken leg. The staff were so kind and caring and very quick to process her. I could not be more appreciative of the terrific care. Thank you all.” – Kathleen, Jan. 2024
“I recently had a CT scan at Ridge Meadows Hospital. I was nervous about the procedure, but everyone from the greeter, to Ivy and Janice at check-in and the technicians were lovely. Thank you to Julie and those who made me laugh. The procedure was quick and efficient. Thank you everyone for your kindness.” – Janice, Feb. 2024
“Thank you to Kat in the Ultrasound Department at Ridge Meadows Hospital. She went above and beyond during my appointment. We had a few laughs, and she made me feel very comfortable. Sometimes, it takes one nice person to turn your day around, and Kat did that for me. Thank you, Kat. I would also like to thank the CT Technician, Hayley, for her kindness and lovely demeanour.” – Anjelica, Feb. 2024
“We had to take our young child to the Emergency Department at Ridge Meadows Hospital after a bad fall. The physician and nurses were unbelievably amazing with her and us. I just wanted to express my gratitude for the remarkable care they provided a scared mom and daughter.” – Erika B., Apr. 2024
“My dad was treated for his burns at the Ridge Meadows Urgent and Primary Care Centre. Everyone was so kind and caring. He did not feel rushed during his visits and was always left smiling after being helped. Thank you to everyone.” – Ashley, Apr. 2024
“I recently had a surgical procedure at Ridge Meadows Hospital. The staff was exceptional at every touch point, from check-in, the surgery and finally, post-operative care. The food was way beyond my expectations. Thank you everyone.” – Jim, Apr. 2024
“Thank you, Dr. McCormick, for providing exceptional care during my recent visit to the Emergency Department at Ridge Meadows Hospital. Dr. McCormick was the most kind, caring and compassionate physician I have ever met. I appreciate everything she has done for me.” – Shirley, Apr. 2024
“My experience at Ridge Meadows Hospital has been so amazing even though I had an unplanned epidural and c-section. Each and every single health care provider here was kind, helpful and knowledgeable, from beginning to end, top to bottom. Especially every nurse that I had. It made my birth experience a very good one. Thank you so much.” – Angela, Jun. 2024
“The nurses were incredibly friendly and caring throughout my experience. I had an unplanned C-section, which was quite scary, but the labour and delivery nurses were amazing. Dianne in the operating room was so sweet and comforting. Dr. Mentz and Dr. Konkin performed the C-section, and they were both fantastic. Jenna, Janelle, Dawn, and so many others in the maternity ward upstairs were so kind and reassuring, always making sure we felt confident and supported with our baby. Thank you all!” – Serena, Jul. 2024
“I was recently admitted through the Emergency Department and then taken to Intensive Care Unit. I was so impressed with the quality of care I received, from the doctors, nurses and pharmacist to everyone else involved with my care. Dr. Molor, Tyler, Paul, Jen and Karley, to name a few. I felt cared for and heard, and the cleanliness was top notch.” – John, Jul. 2024
“My whole experience at this hospital was quick and flawless. The nurses and doctors were very efficient and friendly. Thank you for the great work that you do.” – Jennifer, Aug. 2024
“I saw a respiratory therapist for a breathing test, and she was wonderful! She was patient, thorough, and provided me with a lot of helpful information.” – Kim, Aug. 2024
“Our visit was very efficient. Tests and exams were all done very promptly. We constantly spoke about how this was, far and away, the best treatment we’ve experienced in an Emergency Department. All the staff we encountered were very pleasant, concerned, caring and respectful. Special shout out to Dr. Sawchuk and Nurse Ingrid.” – Brendan, Sept. 2024
“I would like to extend a heartfelt thank you to Hailey and Dr. Penny at Ridge Meadows Hospital for patiently answering my questions, carefully explaining the procedure and addressing my concerns about my procedure. Their step-by-step explanation of the procedure was amazing and allowed me to relax and build confidence in my care team. Excellent communication from the team. Thank you.” – Anonymous, Sept. 2024
“I went to Ridge Meadows Hospital for a booked MRI. I was also experiencing extreme back and hip issues. After the MRI I went to the Emergency Department. I want to say the greatest thank you to everyone. Your care, kindness and treatment was given with the highest degree. Your hospital is so clean everywhere. Thank you.” – Betty, Sept. 2024
“Our entire family would like to thank the Maple Ridge Home Health Team. Our mother passed away in my home, surrounded by loved ones. This was only possible because of the care and support we received in the days, hours and minutes prior to her passing. Thank you to Kayla, Noelle, Stephanie and all of the wonderful care aides. We will never forget your kindness.” – Elma, Oct. 2024
“I was in Ridge Meadows Hospital. Rhianna (I hope that is her name) was assigned to my care, and I cannot say enough about her. She was kind, gentle and always willing to help me. Later that day, I was rushed to Royal Columbian Hospital for an emergency procedure, and Rhianna was by my side. She rode in the ambulance, asked whether I would like to know what to expect, and texted my husband.” – Cindy, Oct 2024
“I would like to thank Nicole and Jocelyn, the daytime and evening nurses, for the excellent professional care they provided during my hospital stay. Their consistent care has made my experience a positive one. I truly appreciate their hard work, professionalism and caring attitudes. Thank you again!” – Mike S., Nov. 2024
“I unexpectedly gave birth in the RMH parking lot outside the emergency room. Your swift, compassionate care made all the difference. Your empathy, professionalism, and kindness turned a frightening moment into one of safety and reassurance. My entire family and I are forever grateful for your support. Thank you.” – Aurelie T., Dec. 2024
“I just wanted to thank Paula, my day nurse at RMH in the ER Zone 1. I’ve had a lung infection and it was getting progressively worse with my breathing rapidly declining. Today was day 2 and Paula recognized my fear and my decline and really championed a more aggressive medical route for me. She advocated for me while staying calm and collected when I couldn’t do it for myself. Thank you!!” – Shannon, Dec 2024